Point of Contact:
Customersupport@homebeemarketplace.com
FAQ
We provide a tracking number for every order placed, so you can easily keep tabs on your delivery. To track your order, simply click on the 'Track Order' tab on our website and enter your order details.
Yes, you will receive a confirmation order after placing your order. Once your order has been processed and confirmed, we will send a confirmation email to the email address you provided during checkout. The email will include the details of your order, including the items ordered, shipping and delivery information, and expected delivery date. If you do not receive a confirmation email within 24 hours of placing your order, please check your spam folder, or contact our customer support team for assistance.
Yes, we do have a refund policy. We want you to be completely satisfied with your purchase, and if for any reason, you are not, we offer a full refund for eligible products within 30 days of receiving the order. Our goal is to provide our customers with high-quality products and excellent customer service, so please do not hesitate to contact us if you have any concerns or questions regarding our refund policy.